Policies

Terms of Service

SCR Forklift Parts
Last Updated: June 2026

This website is operated by SCR Forklift Parts. Throughout the site, the terms “we,” “us,” and “our” refer to SCR Forklift Parts. By visiting scrforkliftparts.com, requesting a quote, creating an account, or purchasing products from us, you agree to be bound by these Terms of Service.

Store Information

SCR Forklift Parts supplies forklift parts, industrial tires, material handling parts, aftermarket parts, OEM replacement parts, remanufactured components, and related services.

SCR Forklift Parts
9829 Carmenita Rd Ste F
Whittier, CA 90605
Phone: (562) 693-7748
Email: eric@scrforkliftpartsinc.com

Use of This Website

You may use this website only for lawful purposes. You agree not to interfere with site security, attempt unauthorized access, submit false information, upload malicious code, scrape the site in a way that affects performance, or use the site to violate any law or third-party right.

Product Information and Compatibility

We make reasonable efforts to provide accurate product names, part numbers, descriptions, images, prices, availability, and compatibility information. However, forklift parts often depend on the make, model, serial number, mast type, engine, transmission, tire size, and other equipment-specific details.

You are responsible for confirming that a part is correct for your equipment before installation. If you are unsure, contact us before ordering and provide the equipment make, model, serial number, and any available part numbers.

Images may be representative and may not show the exact item, packaging, manufacturer marking, or version shipped.

OEM, Aftermarket, and Brand References

Manufacturer names, model names, part numbers, and trademarks are used for identification and compatibility purposes only. SCR Forklift Parts is not claiming ownership of third-party trademarks unless expressly stated.

Products may be OEM, aftermarket, remanufactured, used, surplus, or replacement parts, depending on the product listing, quote, or invoice.

Pricing and Availability

All prices are listed in USD unless otherwise stated. Prices, availability, shipping rates, lead times, and product information may change without notice.

We reserve the right to correct errors, update listings, cancel orders, or refuse orders if product information, pricing, shipping rates, or availability is incorrect.

Quotes and Special Orders

Some forklift parts, hard-to-find parts, freight items, remanufactured components, fleet orders, and special-order items may require a quote before purchase.

Quotes are valid only for the time stated on the quote. If no time is stated, quotes are subject to change based on supplier availability, freight cost, inventory changes, and market conditions.

Special-order and custom-ordered parts may be non-returnable as described in our Return and Warranty Policy.

Orders and Payment

Payment must be completed before an order is processed unless we have approved separate written payment terms.

After placing an order, you may receive an order confirmation. This confirmation does not guarantee acceptance of the order. We may refuse or cancel an order due to suspected fraud, pricing errors, inventory issues, shipping restrictions, inaccurate customer information, or violation of these Terms.

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

Shipping and Delivery

Shipping is governed by our Shipping Policy. We ship forklift parts across the Continental United States, with some items eligible for Alaska, Hawaii, and US territories by quote.

In-stock parts ordered before 2:00 PM PT on business days typically ship the same day. Orders placed after that time typically ship the next business day. Remanufactured engines, transmissions, special-order parts, hard-to-find parts, heavy items, and freight shipments may require additional processing time.

Delivery timelines are estimates only. Carrier delays, freight scheduling, weather, incorrect addresses, supplier delays, customs, and other events outside our control may affect delivery.

For freight deliveries, you are responsible for inspecting shipments before signing, noting visible damage on the delivery receipt, confirming piece counts, and reporting concealed damage within 48 hours.

Returns, Refunds, Warranty, and Core Returns

Returns, refunds, warranties, and core returns are governed by our Return and Warranty Policy.

Standard returns require an RMA number and must meet the requirements in that policy. Some items are non-returnable, including certain electrical components, opened gasket or seal kits, special-order parts, custom-ordered parts, cut hoses, cut cables, cut chains, hazardous materials, installed parts, modified parts, or used parts.

Warranty coverage varies by part type. Our warranty covers qualifying defects in materials or workmanship under normal operating conditions. It does not cover improper installation, misuse, neglect, incorrect application, lack of maintenance, incorrect fluids, accident damage, unauthorized modifications, or normal wear and tear.

Some remanufactured parts are sold on a core exchange basis. Core return requirements, deadlines, shipping instructions, and possible core charges are governed by our Return and Warranty Policy.

Installation and Use

Parts should be installed only by qualified personnel using proper tools, safety practices, manufacturer procedures, and applicable workplace safety rules.

SCR Forklift Parts is not responsible for damage, injury, equipment failure, downtime, lost revenue, or other losses caused by improper installation, incorrect application, misuse, unsafe operation, or failure to maintain equipment.

Account and Customer Information

You agree to provide accurate billing, shipping, contact, equipment, and payment information. We are not responsible for delays, failed deliveries, incorrect shipments, or order issues caused by inaccurate or incomplete information provided by you.

You are responsible for maintaining the confidentiality of your account login information and for all activity under your account.

Third-Party Services

Our store may use third-party services for payment processing, shipping, analytics, advertising, email, hosting, fraud prevention, and other business operations. Your use of those services may be subject to their own terms and privacy practices.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains what information we collect, how we use it, and how we protect it.

User Submissions

If you submit reviews, comments, photos, feedback, quote requests, equipment details, or other content, you grant SCR Forklift Parts the right to use that content to respond to you, process your request, improve our services, operate the store, and market our products or services.

You agree not to submit content that is false, unlawful, abusive, defamatory, obscene, misleading, infringing, or harmful.

Intellectual Property

All content on this website, including text, graphics, images, logos, layout, design, product organization, and site content, is owned by or licensed to SCR Forklift Parts unless otherwise stated.

You may not copy, reproduce, sell, distribute, modify, or exploit any part of the website without written permission.

Limitation of Liability

To the fullest extent permitted by law, SCR Forklift Parts is not liable for indirect, incidental, special, punitive, or consequential damages, including downtime, lost revenue, lost profits, rental equipment, towing, labor, or business interruption.

For any claim related to a product purchase, our total liability is limited to the amount you paid for the product involved in the claim, plus any warranty remedy expressly approved under our Return and Warranty Policy.

Disclaimer of Warranties

Except as expressly stated in our Return and Warranty Policy or in a written manufacturer warranty, products and services are provided “as is” and “as available.”

We do not guarantee that the website will be uninterrupted, secure, error-free, or free of defects.

Indemnification

You agree to indemnify and hold harmless SCR Forklift Parts, its owners, employees, suppliers, service providers, and partners from any claim, loss, damage, liability, cost, or expense arising from your breach of these Terms, your misuse of the website, your improper installation or use of products, or your violation of any law or third-party right.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law rules.

Changes to These Terms

We may update these Terms of Service at any time by posting a revised version on this page. The updated version will be effective when posted. Your continued use of the website after changes are posted means you accept the updated Terms.

Contact Information

Questions about these Terms of Service can be sent to:

SCR Forklift Parts
9829 Carmenita Rd Ste F
Whittier, CA 90605
Phone: (562) 693-7748
Email: eric@scrforkliftpartsinc.com

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